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Legal Notice

 

Name of company

Rockways Ltd

 

Registered office

Rockways Ltd

Unit 3 Cromwell Centre

Stepfield

Witham

Essex

CM8 3TH

 

Contact details

Tel: 01376 514345

E-mail: info@rockways.co.uk

 

Business ID no.

 

VAT no.

944564401


 

 

Making A Purchase
This site is an information site. We sell our products through our network of stockist's in the UK and throughhout Europe. Please contact us for your local stockist.

We do sell a limited number of items through our clearance section.

Credit/Debit Cards
We accept all major credit/debit cards including Visa, MasterCard and Switch. Your address must be the address at which the card is registered, but we can deliver to a different address if required.

Prepayment
Cheque or bankers draft in GBP £ Sterling made payable to Rockways Ltd. Please allow up to 7 days for clearance prior to despatch of goods.

Currency
We accept all payments in GBP £ Sterling.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

 

 

 

 

Delivery  UK orders
We make every effort to deliver your order as soon as possible. We will normally send your order to you in 7-10 business days, sooner if possible. For some items please allow up to 14 days.

Free delivery on UK mainland orders. Please contact us us for price for all other destinations

 

Back Orders
If your item is not in stock, we will back order for you. We will always try to contact you about any delays.

 

Tax Charges
Prices on this website are displayed including Value Added Tax at 20% where applicable.
UK customers will be charged VAT.

If you are ordering from within the EU but outside the UK you will be charged VAT unless you provide a valid EU VAT registration number at the time of ordering.

Customers outside the EU will not be charged VAT.

VAT number: 944564401

 

Credit Card Security
We use Pay-pal secure payments.

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption.
They are not held in clear text on any web site.

 

Guarantee
We guarantee your satisfaction. All of our products come with a 14 day guarantee on top of any manufacturers guarantee.

 

Reaching Us
If you need to reach us, please send an email to info@naturalbirdbox.co.uk
alternatively, you can call on 01787 461616 or write to us at

The Natural Bird box Co.

Rockways Ltd

23/25 Crosby Sarek Works

Station Rd

Sible Hedingham

Essex

CO9 3QA

 

Privacy Policy
The Natural Bird Box Co. do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

 

Returns Policy
Please notify us of any damaged or faulty goods within 3 days of receipt. If you are not completely satisfied with your purchase, return it to us within 14 days of purchase and we will happily exchange it or refund the purchase price in full. Please note that postage charges are not refundable. Items should be returned in good condition and in the original packaging.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

 

Remittance Terms Thankyou for your order! If you are not completely satisfied with your purchase please notify us within 3 days of reciept. We regret that postage charges are not refundable. Please make cheques payable to Rockways Ltd

Legal notice

3D Aquarium/vivarium Flexible backgrounds
FGRS35 SLATE WATERFALL

CONTACT US ON 01376 514345

Address

Rockways Ltd
Unit 3                 Cromwell Centre

Stepfield

Witham

Essex

CM8 3TH

 

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